"Post possible TIA event, visit to TIA Rapid..."

About: Conquest Hospital

The whole process,from investigation of event,to past and current lifestyle,and a series of checks was carried out in an considerate and professional manner first by the TIA Specialist Nurse and immediately after in questioning by the Clinic Consultant. I was pleased to be asked if I objected to a trainee, being in attendance,( which I welcomed) during the interview & to subsequently carry out the neurological assessment under strict supervision from the Consultant. They showed an appropriate level of concern and competence The way forward was carefully explained with,a back up sheet, highlighting key information I feel the way I have been treated at The Conquest Hospital,to be reassuring and exemplary, and that includes my earlier visit to Casualty

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Response from Conquest Hospital

Thank you for your positive comments, it is always nice to hear feedback. This will be shared with the Head of Nursing who will feed this back to the team. May we also let you know that another way patients and families can give feedback is by contacting Healthwatch East Sussex. They are your independent consumer champion for health and social care and would like to hear from people about their experiences of health and social care services. Their role is to make sure your views and feedback are heard and affect the decisions made by the people who deliver your services. You can contact Healthwatch: by phone: 0333 101 4007, text: 0779 410 0409, email: enquiries@healthwatcheastsussex.co.uk or visit the website www.healthwatcheastsussex.co.uk

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