"Neglect - refusal to carry out legal responsibilities"

About: Lincolnshire Partnership NHS Foundation Trust

(as the patient),

I feel that LPFT has legal responsibility to coordinate aspects of my care.

So far they barely communicate at all, ignoring letters and phone calls.

Until LPFT begin to take their responsibility seriously my care cannot proceed. I am continuing to be detained in hospital for what I feel to be purely administrative reasons.

This neglect puts me seriously at risk of relapse or worse. It's the kind of situation that leads to people committing acts of desperation..

It is also costing the tax payer in excess of £2500 per week.

This kind of neglect feels criminal.

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Response from Marion Christopher, Patient Experience Coordinator, PALS & Complaints, Lincolnshire Partnership NHS Foundation Trust

Thank you for your feedback regarding the difficulties you are experiencing, it is difficult to answer your queries individually. I would advise that you speak to the Ward Manager, who will help you deal with your queries through the PALS & Complaints department. The contact details are below:

PALS & Complaints

Lincolnshire Partnership NHS Foundation Trust

Unit 8 The Point

Lions Way


NG34 8GG

Tel: 01529 222265

Email: PALS@lpft.nhs.uk

If you would like any help with raising any issues regarding your care there should be information on the ward regarding POhWER advocacy services, their contact details are below:

Telephone: 0300 200 0084

Email: pohwer@pohwer.net


PO Box 14043


B6 9BL

Marion Christopher

Patient Experience Coordinator

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