"Children's A+E visit"
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
I was very impressed by the caring attitude of the nurse who triaged my son. While I appreciate that staff may have been busy, it took an hour from first going to A+E reception to being triaged, and then 3 hours 15 minutes to see a doctor for a second opinion about whether he needed an x-ray, which he didn't thankfully and we could leave. I have had three other visits to A+E with him in the past year and each time has been quicker than this. I feel that knowing a second opinion is needed on something like a decision to x-ray should have been much quicker and saved us being in A+E for 4.5 hours (more than the 3 hours 59 minutes suggested onhis discharge letter!)