"At least it was over quickly"
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Posted by Anonymous
Went to the urgent care unit yesterday. The receptionists in A&E were lovely so it's a shame I can't say the same about the other staff. During triage in urgent care, the nurse took a personal phone call in the middle of taking my vitals. Additionally, when they asked me to rate my pain, they then wrote down a number lesser than my answer. If I tell you my pain is severe, that is what I mean, so please treat it as such. Things didn't really get better when I went through to treatment. The doctor repeatedly ignored what I was saying about past medications, as well as my current problem. When I asked the doctor for pain relief, saying that I had already taken cocodamol earlier to no effect, the doctor asked me if I had tried ibuprofen and then told me that's all they could offer me. The doctor was extremely patronising (called my problem 'women's issues', and told me what was happening to me was 'very common' when it isn't). The doctor told me that it was a hormonal issue, even though they had taken no blood so had no way of knowing what my hormones were doing. The doctor then prescribed me medication that I had told them did not work for me (and surprise surprise, still doesn't work). I was in extreme pain, and had lost so much blood that I nearly fainted, and I was made to feel like I was overreacting. The only positive about the whole experience is that it was quick.