"Accident & Emergency Cardiac problem"

About: West Cumberland Hospital

Firstly I must praise the surgery staff at work and the NHS Ambulance staff, before I got to A&E Rushed in to A&E in a anxious state appologising constantly from work with pains in chest, I was recieved and seen to within minutes of arriving by some of the nicest nursing staff I've had to meet, everyone done their best to alay my fears that I was about to die (though I tried to joke about it I was scared) The staff are efficient but still caring and will answer all questions you have, including explaining what the ECG mean't I went in really scared but came out thinking relieved The staff were just great even when dealing with difficult patients (not me) The are respectful to everyone and make you know you are in the best hands, you do not have any thoughts about their skill and ability They really are a nice bunch of people who just want to help you Thanks

Story from NHS Choices

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Response from West Cumberland Hospital

Dear Domino12

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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