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"visit to a&e with our son"

About: The Great Western Hospital

I just wanted to write to thank the staff of the emergency department at GWH. We came in with out 4 year old son, Tom, on Weds evening (13/05/15) after he had a suspected seizure. We were seen promptly, by the nurse and a fantastic doctor. We were able to go home with Tom later on, although we were offered the option of Tom being transferred to the ward for observation. Tom is disabled, has no speech and has learning disabilities. He was treated with great patience and kindness, by all the staff involved, and Tom, my husband, and I wanted to thank all of them.

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Responses

Response from The Great Western Hospital 8 years ago
The Great Western Hospital
Submitted on 26/05/2015 at 11:22
Published on nhs.uk on 27/05/2015 at 01:00


Thank you for telling us about your son’s recent experience of care in our A&E department. We are pleased to hear your positive feedback on the care and treatment he received from our staff. We will pass on your comments to the team who will very much appreciate that you took the time to get in touch.

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