"before and after care"

About: Hinchingbrooke Hospital

before my operation I was told I would need help due to having spondylitis. I said no I haven't got spondylitis and I'm fine. The anaesthetist said oh yes you have, it's written here, then shown me. I said that was rubbish and I haven't. The anaesthetist looked confused. After my op' a random doctor approached me while I was still recovering from general anaesthetic in my room and asked could two junior docs ask me some questions about my op'. I obliged, although not happy due to feeling rough. They asked me questions about my stomach op', er hang on I've had an ear operation and the random doc' called me by a different name, then to top it all I had a health care assistant that didn't speak or smile who tried to take my tempt by sticking a probe in the ear I had just been operated on twice. So overall rating in my book of hinchingbrooke hospital is rubbish!

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Responses

Response from Hinchingbrooke Hospital

Thank you for taking the time to leave feedback about Hinchingbrooke Hospital. We are incredibly sorry to hear that you are not satisfied with the care you received. We would welcome the opportunity to discuss these issues with you further so that we can put in place appropriate corrective actions. If you would be happy to do so, we would be grateful if you could contact our PALS Manager, Louisa Grice, on 01480 428964 or by email: hch-tr.pals@nhs.net

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