"my fourth operation to treat my fissures"

About: Rotherham Hospital / Colorectal surgery

(as the patient),

I was requested to come into hospital for fissure treatment to prevent further treatment of having a seton fitted. The operation was carried out and on completion of the procedure I was told while I was Still in the operating theatre That a second seton had been fitted and that as that was that could be done, I was at this time still under stress with the operation and could not think due to the stress. As the doctor was leaving he said it was not necessary to see me again! On the ward B4 I later had time to think but was still upset. after staying in hospital overnight I was told on the doctors round a registrar I could go home and no further attendance at the hospital was required so I was discharged. When my G. P. heard about this later he was not pleased with the care I had received. I am very upset and worried about my further care and treatment regarding my condition.

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Hello my name is Jane Pearce, Matron for General Surgery at The Rotherham NHS Foundation Trust.

I am sorry to hear that you are upset and worried about the future care and treatment of your condition and I would appreciate the opportunity to discuss this with you personally.

If you wish to do so, please contact me on 01709 424596 and I would be happy to discuss your experience in more detail and help address your concerns regarding your care.

With best wishes.

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Update posted by sad eye (the patient)

I am pleased with this response and will be getting in touch - thank you