"poor communication in rheumatology department"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted by Anonymous
I cannot believe in this age of technology that patient notes and test results cannot be shared between outpatient departments. I have had appointments in Oakham and LRI and my notes are not available in both clinics. Consequently each time I have an app. usually with a different medic each time they do not know anything about me. Last March I had an echocardiogragh and lung function tests and up to date have not had any results! The last medic I saw ( after a wait of 2 hours in OP ) said they must have got lost, this is not helpful after a stressful wait. These will now have to be repeated. The treatment I received in medical day ward was excellent the staff were all informative and made my week of treatment a positive experience.