"A & E Performance"

About: The Tunbridge Wells Hospital

i took my wife to A & E early one morning because she was unable to stand up without falling over. She was seen after about 30 minutes by a doctor who carried out tests, including a MRI head scan (my wife had fallen down stairs some 8 weeks previously and was convinced that some undiagnosed damage had been caused). This doctor investigated all the previous X-rays but after seeing the results of the MRI heads an convinced my wife that this was not the case and eventually diagnosed vertigo for which the doctor prescribed stemetil. I cannot praise this doctor highly enough for their professionalism, thoroughness and kind reassuring manner in dealing with my very frightened 78 year old wife. This very successful outcome achieved by mid-afternoon same day and a very relieved, reassured person thanks to a super competent doctor in A & E.

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Responses

Response from The Tunbridge Wells Hospital

Thank you for taking the time to write such a positive review of your experience at Tunbridge Wells Hospital. We are very pleased to hear that your wife has recovered and your comments regarding the doctor's professionalism and kindness will be passed onto the clinical director for A & E. With Kind Regards the PALS team.

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