"Day Surgery"

About: Queen Margaret Hospital / Trauma & orthopaedics

(as the patient),

I was admitted to the new Day Surgery Unit at Queen Margaret Hospital last week for an orthopaedic procedure on my knee under Mr Walmsley. The care and attention given my the medical and nursing staff was excellent. The unit was bright and airy and spotlessly clean. An excellent facility.

I had to stay in over night as I needed a longer recuperation time and the night staff were also excellent, very attentive and caring. I was also seen by the Dr on duty overnight.

I was discharged early the next day.

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Responses

Response from Louise Ewing, Patient Relations Manager, NHS Fife

picture of Louise Ewing

Dear Mystery Shopper2

Thank you for taking the time to tell us about your recent experience in the Unit in Queen Margaret Hospital. It is fantastic to have this new facility which we are very proud of and it is equally fantastic to hear about the way in which you were treated by staff. I will make sure your post is shared with Mr walmsley and the team who will very much appreciate your feedback.

Many thanks once again for taking the time to share...

Regards

Louise Ewing

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