"Gynaecology Appointment"

About: Burnley General Hospital

After all the negative comments I have read on here I can honestly say my experience was amazing. I had a gynaecologist appointment with a Consultant who was excellent, professional and very thorough. Their nursing staff and receptionist were also brilliant.. I was able to ask lots of questions and feel completely satisfied with the advice and service I was given. Burnley Hospital was clean and welcoming and the Women & Newborn Centreis a credit to the NHS. I have no concerns about my return trip and would recommend the hospital to anyone... Thank you to you and your lovely team,

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Response from Burnley General Hospital

Dear Tracey Many thanks for your feedback on your experience of our Gynaecology service at Burnley General Hospital and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be delighted to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 733716 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes Wendy Stobbs, Senior Patient Experience Facilitator

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