"lack of communication"

About: Warwick Hospital

My 86 year old mother bless her was admitted to Warwick hospital from a nursing home I managed to get to the hospital the next day . she was admitted to swan ward she was in a room of her own and basically dosed up with medication and I could not ask anyone anything due to staff to busy . the next day I visited my mother was sat up having another needle inserted into her hand I was told the other one had to come out due to infection .I managed to speak to a doctor who was caring for my mother who advised me that she was very dehydrated and decided on another nursing home which I had arranged near where I lived cut the story short my mothers condition started to get worse and a doctor had found a growth in her bowel so why did Warwick hospital not find this ? Sadly on the 15th July 2014 she passed away I still feel anger and still cannot understand why this hospital did not find this . I would of been more prepared for the worst and not the shock of a doctor telling me.

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Response from Warwick Hospital

On behalf of the Trust I would like to express our sincere condolences. We are extremely sorry to hear about your experience. We would like the opportunity to investigate thoroughly. In order to do this though we will require further details to help us establish what happened with your Mother’s care, therefore please could you contact our patient experience team on 01926 600 054.

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