"Rude midwife"

About: The Royal London Hospital

I recently gave birth at this hospital. The midwife in the delivery suite was extremely rude and unhelpful. They were cold and had a very uncaring attitude even when I was in extensive labour pain. . In fact when I was shifted in the postnatal ward I quickly realised that rudeness & poor administration is part & parcel of that hospital. I strongly advise expectant mums to keep away form their maternity ward as I had an unforgettable experience.

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Responses

Response from The Royal London Hospital

Rude and unhelpful behaviour from our staff is not acceptable. We are very sorry to read that you experienced this whilst with us and during the birth of your baby. Please accept our sincere apologies. Your comments have been sent to the Head of Midwifery for feedback and to make improvements where needed. Thank you for taking the time to provide your feedback, it is important that we make improvements and get things right the first time. Kind regards Barts Health NHS Trust

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