"8 months wait to get an Angiogram ?"

About: Derriford Hospital

8 months wait to get an angiogram and possible stent seems a bit excessive, no one returns calls or can answer basic questions about timescales. If somebody could explain what is going on this would ease at least some of the frustration.

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Good morning,

I have liaised with the depart on your behalf who have advised me of the following:-

Unfortunately due to the bed pressure’s on the Trust and the need to cancel patients admissions this has had a knock on effect to our inpatient waiting lists. If a patient is listed for the procedure under a specific Consultant due to the complexity of the patients procedure, this also has a delaying effect as does annual leave or sickness. We endeavour to phone patients back on the same day as a voicemail is left without the patients details I cannot confirm if I have received any messages.

If you would like to contact the department Support Manager on 01752 439234 by 4pm today she will endeavour to help you.

Best wishes

Genny

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Response from Derriford Hospital

Good morning, I have liaised with the department on your behalf who have advised me of the following:- Unfortunately due to the bed pressure’s on the Trust and the need to cancel patient’s admissions this has had a knock on effect to our inpatient waiting lists. If a patient is listed for the procedure under a specific Consultant due to the complexity of the patient’s procedure, this also has a delaying effect as does annual leave or sickness. We endeavour to phone patients back on the same day as a voicemail is left without the patients details I cannot confirm if I have received any messages. If you would like to contact the department Support Manager on 01752 439234 by 4pm today she will endeavour to help you. Best wishes Genny

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