"first impressions"

About: Hairmyres Hospital / Respiratory Medicine

(as the patient),

Went to respiratory out patient for first time and was called on time and met a very focused consultant who listened and then got me a very focused series of tests and now wants me to have a CT scan. feel full of confidence that when this I done will then receive proper course of treatment.

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Response from Susan Friel, Chief of Nursing Services, Hairmyres Hospital, NHS Lanarkshire

picture of Susan Friel

Dear Digit

What fantastic feedback!

I'm really pleased we 'got it right' for you. As you said, this gives you confidence in our service and the care we're giving you. I'll make sure we share your comments with the respiratory team.



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