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incredible kindness and support

Posted By princess47

"incredible kindness and support"

About: Somerset NHS Foundation Trust / Older people's community mental health

(as a service user),

last year I needed to have inpatient treatment at pyrland ward in taunton.

all the staff were so very kind and caring and helpful to me at all times.

as I have long-term Agoraphobia a nurse from the ward was there for me on the end of the phone to help me to do the journey to pyrland ward, I was so very grateful for that kind nurses help.

during my stay there I received incredible kindness, support and understanding.

Thank you to all the staff at pyrland

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Responses

Response from Karen Howard-Grenville, PALS, Somerset Partnership NHS Foundation Trust 8 years ago
Karen Howard-Grenville
PALS,
Somerset Partnership NHS Foundation Trust

Submitted on 07/05/2015 at 16:24
Published on Care Opinion at 16:43

Dear Princess47

Thank you for taking the time to share your recent positive experience of our older persons services.

I will share your comments with the head of division and the ward manager who will be very pleased to cascade to all of the ward team.

I hope that you are feeling much better now, and I wish you well for the future.

Once again, many thanks for letting this Trust know that we are doing a good job.

If you would like to contact us again, please feel free to contact the Patient Advice and Liaison Service, PALS, and we will be pleased to help.

with kind regards

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