"Total care above and beyond"

About: Frimley Park Hospital (Frimley)

My mother was admitted earlier this year, extremely ill. From beginning to end mums care was fantastic. Sadly mum was so ill even though there really wasn't any hope they never gave up, the decision was hers, not to try surgery. The care for her last days was amazing, and for us as a family. Even after her death we were contacted by two consultants to check we were ok and if they could do anything for us. The NHS gets slated so often, the care at Frimley Park that we witnessed was far from what you read in the papers, or hear on the news. We couldn't have been in better hands, all the staff were brilliant, efficient, caring, respectful, compassionate and kept us informed, nothing was to much trouble. We are fortunate to have such a wonderful hospital. Thank you.

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Responses

Response from Frimley Park Hospital

Firstly, condolences on the loss of your mother. It was very kind of you to take the trouble to give us your feedback. Our teams are very aware of the importance of continuing to treat patients and their families with dignity and compassion, even when there is nothing more they can do to make them better. It is reassuring to know that in your mum's case you felt that they did this well.

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