"When i did complain they pulled ..."

About: St Peter's Hospital (Chertsey)

(as the patient),

What I liked

When i did complain they pulled out all the stops to ensure i was treated very well and on time. But it took a letter to the cheif executive to get this far!

What could be improved

Double booking appointments and a 90 minute waiting time by 10 am is just silly, especially as most of us have to work!

Anything else?

I did receive an apology for the poor time keeping and i have been told the time keeping problem will be addressed.

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