During a recent ENT outpatients appointment the doctor lacked the ability to converse with me and proceeded to cauterise one of my nostrils without any explanation on the procedure. At the end of my consultation I was given a prescription without any explanation as to what it was and how to be administered and as I was leaving noticed that the prescription had the name of the person that preceded my consultation.
Verbal communication overall was at a minimum.
"outpatients appointment"
About: Balfour Hospital / Ear, Nose & Throat Balfour Hospital Ear, Nose & Throat KW15 1BH NHS Grampian NHS Grampian
Posted by Selkie (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Julie Tait
See more responses from Linda Oldroyd
See more responses from Linda Oldroyd