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A fond and big Thank You

Story from nhs.uk

"A fond and big Thank You"

About: Clatterbridge Hospital

From initial consultation right through to the present post operative service, my overall conclusion is one of overall gratitude and admiration of the staff from porters right up to the consultant positions. Nothing was a trouble to the team and the whole process feels good when the receptionists exude efficiency and warmth which kicks off the whole process of care. In summation, I can only speak volumes for the National Health Service and particularly the staff at Clatterbridge Hospital, a true standard bearer for Britains flagship service.

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Responses

Response from Clatterbridge Hospital 8 years ago
Clatterbridge Hospital

Submitted on 25/06/2015 at 20:05
Published on nhs.uk on 27/06/2015 at 02:30

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Orthopaedics Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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