"Listened to with genuine interest and empathy"

About: Tolworth Hospital / Memory clinic

(as a relative),

Generally we are given very good service by Neil Clemenson at th psychiatry dept in Tolworth Hospital. We neveer have to wait more than 5 minutes and he listens to us with genuine interest and empathy. He is very calm, knowledgeable and down to earth, which is Heart warming.

This has been the same over the past few years of meeting with him.

The admin staff are also very helpful, efficient and friendly.

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Responses

Response from Becky Chipere, South West London and St George's Mental Health NHS Trust

Dear Begona

My name is Becky and I am a Community Matron in the Trust.

I wuld like to thank you for taking the time to give us some feedback on your experiences over a number of years in Tolworth.

I will pass on your appreciation to Neil and the team.

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