"Consultant woe"

About: The Great Western Hospital

We were asked to attend a Sleep EEG with my son who suffers with CP and Epilepsy, after depriving him of sleep the night before. Ideally, he was to have slept for the EEG, but unfortunately he didn't. We were told in writing that in this case, a sedative would be given. The specialist carrying out the tests informed us that the consultant didn't prescribe the sedative and could therefore not be given. The night of little sleep and day were a total waste of out time and very disruptive to our home life.

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Responses

Response from The Great Western Hospital

Thank you for your message. We are sorry to hear the recent care your son received did not meet your expectations. We are very keen to learn from our patients’ experiences so we can continuously improve our services. We would welcome you contacting our Patient Advice and Liaison Service (PALS) so we can look into your concerns by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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