"I’m very grateful for the care all the staff gave"
About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) Accident and emergency Exeter EX2 5DW South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Click210 (as ),
Due to my Mother’s condition we called the Doctor who felt that her health was critical, the surgery staff called out an ambulance for her which arrived very quickly. Initially two technicians, Mark and Dan, came and they called for backup from a paramedic.
Pat, the paramedic came within 20 minutes, I was really impressed with the way in which they worked with my Mother. They were all fantastic, just amazing. They took care with my Mother, constantly explained what they were doing and why and just kept reassuring us throughout.
My Mother was taken to the RD&E hospital and was seen very promptly in A&E. The ambulance staff were at the hospital, during the evening they kept coming and checking on us and asking after my Mother. All the staff were very sensitive to our needs, the ambulance crew were exemplary.
Sadly, my Mother passed away, I’m very grateful for they care all the staff gave in easing her last moments with us.