"Next of kin for elderly stroke victim"

About: Watford General Hospital

Misdiagnosis in A&E delayed treatment, exposing patient to risk. A&E staff heavily overloaded, run off their feet. On transfer to ward, almost impossible to get informationa about patient's condition. Patient effectively written off by staff as not responding to treatment. Fluids and food withdrawn without consultation with patient's family. Minimal care provided to patient in end of life phase. The staff cannot be blamed - they are working as hard as they can. The hospital needs radical reform of its services.

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Responses

Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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