"A shambles"

About: St George's Hospital (Tooting) (London)

Waiting times here are a joke - expect to be there for over an hour. Diagnosis is generally poor - they have been unable to solve my problem for over a year and a half. They should be consulting other doctors/hospitals if they don't know the solution. If you think they will be able to book you a return appointment think again. Not only will they forget to phone or send a letter confirming the appointment, they will probably forget to actually make the appointment as well.

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Responses

Response from St George's Hospital (Tooting)

Thank you for your comment on your visit to St. George's Hospital. We are very sorry that your experience is below the standard we expect for our patients. Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patient's have experienced. By providing PALS with more information PALS would be able to feed back to the area your dissatisfaction in the service your received.

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