"Asking for help."

About: Dr Gray's Hospital / Emergency Medicine

(as the patient),

I went into A@E Dr Grays Elgin Moray as I was desperate for help as I was suicidal. I had no where else to go and this was my last hope but instead of helping me they handed me a complaints form and asked me to leave. As I am disabled and find it hard to sit down or stand up for long periods of time I was limping and crying for help and I mean crying my eyes out I had to leave. I would hate to think that anybody else would have to go through this sort of treatment I want to tell my story. They would rather hand out complaint forms instead of help.

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Responses

Response from Laura Gray, Director of Corporate Communications, NHS Grampian

Dear bjgcove

I am really sorry that you are feeling so distressed and that you did not feel you got the help you needed. This must have been very difficult for you.

I would like to help you find the support you need as soon as possible. If you feel you could contact me would you please email me on laura.gray2@nhs.net

If you would like me to phone you could you email me your phone number.

Thank you

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