"Received the best service ever at the IDU"

About: Specialist services / Integrated dental unit

(as a staff member posting for a patient/service user),

I was in the worse pain with my back teeth. 5 days I was waiting for help. Went to QMC and they did not help me, just gave me tablets! ! I called 111 they did not help me at all. I was so mad for them not helping me. I called the IDU and booked in myself and the NHS staff (Dawn and Anand) gave me the best possible service ever. They made me feel comfortable and got straight on to the problem. Now I am happy as larry: )

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Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

Thank you for taking the time to feedback on your recent dental treatment at the Integrated Dental Unit. I am pleased to hear that Anand and Dawn made you comfortable and were able to alleviate your pain. Pleased to hear you are happy as larry. I will share this with the team.

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