"Wonderful staff"

About: Burnley General Hospital

I was admitted to the ward 3 times during early pregnancy via the EPAU for treatment for Hyperemesis. I received fantastic care from both the EPAU staff and the doctors and nurses on the Gynae and Breast care ward. Everyone was so helpful and caring and made me feel at ease at a time when I was very unwell and anxious! Thank you so much to all who were involved in my treatment.

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Response from Burnley General Hospital

Dear Ms Brennan Many thanks for your feedback on your experience of our Early Pregnancy Unit and the Gynae ward at Burnley General Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the teams concerned who will be very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. I do hope your sickness settled and your pregnancy was more smooth after this initial hiccup? If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. I can then if you wish put you in touch with the team to feed back anything you would like to share further. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes Wendy Stobbs, Senior Patient Experience Facilitator

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