"95 year old, confused lady had a collapse"
About: Queen Alexandra Hospital Queen Alexandra Hospital Portsmouth PO6 3LY
I was visiting my mother in a care home in Petersfield when she collapsed in quite an alarming way. The staff called an ambulance. They recommended taking her to A&E and, apprehensively, I agreed. I accompanied my mother every step of the way and the staff couldn't have been kinder or more efficient. They gave her fluids intravenously and took a blood test which indicated an infection. Then they booked transport before the 8pm deadline so that she could return the same day. The transport arrived too promptly, before the treatment was complete, so they happily took another patient back to Petersfield and then came all the way back to collect my mother. Altogether an amazing example of a fantastic NHS and the wonderful people who work in it.