"Ten hour wait with broken hip"
About: East Midlands Ambulance Service NHS Trust / Emergency ambulance East Midlands Ambulance Service NHS Trust Emergency ambulance Nottingham NG8 6PY Lincoln County Hospital / Trauma and orthopaedics Lincoln County Hospital Trauma and orthopaedics LN2 5QY
Posted by LadyA (as ),
In March I broke my hip. I was taken by ambulance to Lincoln a&e, arriving at 7pm. We waited in a queue for about an hour to be handed over. I was taken to xray, where it was confirmed I did have a break. I was then left with no info as to what would happen.
I asked several times over a period of 2hrs for pain relief. After asking several times, I was told they were waiting for a bed to come free. I should like to point out that when I was wheeled to xray, the porter wouldn't let me take my belongings with me. So I was made to leave my bag in an a&e cubicle on a Saturday night. It contained my purse, my phone, my bank cards and also all my medication, including oramorph. This needs a full investigation please.
Then a nurse proceeded to tell me that I wouldn't be operated on the next day as the operating rooms were too busy. They then decided to tickle the base of my right foot. It is my right hip that is broken, causing me to jump, scream and cry out in agony. By this time I was distraught. The nurse and the porter then wheeled me to the ward, whilst I was still crying. They talked about me all the way there like I wasn't there. Discussing how much it would hurt me to move me into a bed and how going over the bumps in the corroded would hurt anyway.
When we arrived on the ward I tried to tell a nurse why I was distressed. Whilst I was talking to the nurse, the other nurse was incredibly rude and pushed their face close to mine, asking me about my hurt foot and knee. I pointed out that it was my hip that was broken and nothing was wrong with my foot, only that they had tickled it, causing me huge distress. I arrived at a&e at 7pm and arrived on the ward at 5am. 10hrs in that dept on a hard trolley with a broken hip is dreadful!