"Bad experience"

About: National Hospital for Neurology & Neurosurgery - Queen Square National Hospital for Neurology & Neurosurgery - Queen Square London WC1N 3BG

Posted via nhs.uk 9 years ago

Following a small procedure at UCLH I was referred to the consultant for further treatment. I attended my first appointment yesterday. Waited to see them for more than 3 hours, the staff lost my notes, the consultant eventually called me in but did not even give me time to sit down. They asked to see my wound and then decided I should come back in 2 months. I got the impression hthe consultant not interested. I left there feeling pretty aweful and will not return unless I really have to.

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National Hospital for Neurology & Neurosurgery - Queen Square

Submitted on 13/04/2015 at 15:09

Published on nhs.uk on 15/04/2015 at 01:01

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Neurosurgery at the National Hospital for Neurology and Neurosurgery, UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 so that we can look into your concerns.

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