"A/E. Dept 9/4/12015"

About: New Cross Hospital

Wonderfull treatment given by all when I had to stay in over night excellent treatment by 2 of the very kind staff in the Clinical Decision Unit nothing too much trouble not to mention the other nurses and the Phisios olso the Reception staff . Thank you all so much for your kindness. June Mann

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear June Mann

Thank you very much for taking the time to post your comments relating to your recent care and treatment in our Emergency Department. I will share your comments with our staff!

I wish you well with your recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

Dear June Mann Thank you very much for taking the time to post your comments relating to your recent experience in our Clinical Decision Unit. I will share your comments with our staff and wish you well with your recovery! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May 2015 at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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