"Ward 4 shocking"

About: Macclesfield District General Hospital

I can only now leave a review as still upset over my dads death .my dad passed away at 10.00 am we did not find out until over an hour and a half later , when I arrived there my brothers and family members traumatised no one with him when he passed away , on arriving on the ward we was with my dad for a while it was if everyone was avoiding us it was horrible when we was leaving my bag got caught on the curtain only to be shouted at by a so called HCA to keep the curtain closed ,no one interested in us , I work in care and always make sure that relatives are looked after and that we are there for them not on ward 4 , so many things now when thinking back make me angry with the hospital it was as if no one cared would I recommend this hospital No No No could go on and on about the things that happened but it is too upsetting .

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Responses

Response from Macclesfield District General Hospital

We were extremely sorry to read about your experiences of our services at such a traumatic time for you and your family. Please accept our sincere condolences on your loss. Ward 4's senior sister, Kate Johnson is available from Monday, April 20th to discuss your concerns further. You can call her on 01625 661004 or email her via kate.johnson@nhs.net and she will be more than happy to help address the issues you have raised. Please feel free to leave a message in her absence and she will return your call. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.