"The Rheumatology department (in ..."
About: Stoke Mandeville Hospital Stoke Mandeville Hospital Aylesbury HP21 8AL
Posted by minxnicki (as ),
What could be improved
The Rheumatology department (in the new Mandeville building) seems to be situated in a corridor! I have had 2 appts there since it moved and both times have found it very impersonal- it is very small (when you get called through from waiting right next to the exit which is very cold & draughty) and so few seats that there is no room if you've taken someone with you. Also, there is a constant flow of staff, people going to and from other departments upstairs (diabetes centre & podiatry I think), therefore Rheumatology just feels like a corridor, not a department. It has been designed so badly. I found it very stressful and couldn't relax at all whilst I was waiting. Surely the hospital should understand that people with arthritis and other auto-immune disorders require more space than about 5 seats!!! You cannot see or speak to the nurse either, they are tucked away behind a shutter and if you want to ask anything, then it would be in earshot of anyone else sitting there! I dread my next appointment, as I do not see what can be done about these issues!