"Access to medical team and time spent in waiting..."

About: Broomfield Hospital

My wife had an urgent referral from her gp, but he was advised entry to broomfield under these circumstances must go through A&E. We arrived at 19:00 and finally had completed tests and action plan at 03:00. Time with the nurses and doctors was high quality, but in total we were in the waiting room for approximately 7 hours. I would suggest the chairs in the waiting room are not fit for this amount of waiting.. They are a very odd design and not comfortable or supportive.

Story from NHS Choices

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Response from Broomfield Hospital

I apologise that you found the seating to be uncomfortable. We are currently reviewing the seating in the A&E waiting room and appreciate your feedback.

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