"Waiting time for my operation"

About: University Hospital Lewisham / Gynaecology

(as the patient),

I have now waited over 6 months for my gynae surgery when I was told I would have my operation within one to three months. It is shocking to the extreme that no-one from the hospital has contacted me personally in any of that time to tell me why, or when I will have my much needed surgery despite the NHS Guidelines insisting surgery should be undertaken within 18 weeks of referral. Disgraceful.

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Response from University Hospital Lewisham

Due to a technical issue you may not have received a response to your comments. Thank you for your feedback. I can only apologise for the experience you had. We take all feedback seriously and as a reflection of our practice. I will share your comments with the team involved to help improve the quality of service we deliver in the future.

Kind regards

Patient Experience team

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