About: Chorley & South Ribble Hospital Chorley & South Ribble Hospital Chorley PR7 1PP
Posted by Anonymous
Yesterday I had a follow-up appointment at Chorley Hospital. Although I have no complaints about the standard of care I've been receiving or the competence of the medical team, I was utterly appalled at the manor of one of the receptionists. Less than helpful answering basic questions, poor attitude and downright rude. No eye contact was given, and the way in which I was spoken to was somewhat undermining. When I attend a medical facility I expect to be treated pleasantly, with some respect. Yesterday's experience was unacceptable on any level. It's traumatic enough visiting a hospital without further negativity by members of staff.