"Rudest staff ever. They never answer the phone"

About: Mile End Hospital

this hospital is worse than useless it is impossible to make an appointment

Story from NHS Choices

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Response from Mile End Hospital

Dear Biffo We are very sorry to hear that you found the staff rude at Mile End and that it was difficult to make an appointment. If you would like to discuss your concerns in more detail please contact the Patient Advice and Liaison Service (PALS) on 020 3594 2040 or by email pals@bartshealth.nhs.uk. Kind regards Barts Health NHS Trust

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