"outpatient appointment vasuclar surgeon"

About: Eastbourne District General Hospital

I travelled from Hastings for this appointment.I went to main reception and was welcomed by a warm and welcoming person who gave me directions of where to go.My appointment was to see a vascular surgeon.I had a bit of a wait in the waiting area but I I know that this can happen due to reasons beyond there control.I ended up seeing a registra to the consultant who was very polite and listened to the problems I was experiencing. They spoke about treatment options and explained it to me in a way I understood. The registrar was attentive and and was the first person who said I probably have a condition called klippel treunanay syndrome, a rare disorder which is why nobody has picked up on it.I felt my problems would be dismissed as I'm young to have varicose veins but I have to say I felt very at ease and I'm grateful for them taking the time to see me .I would certainly come back to dgh instead of the conquest in hastings

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Responses

Response from Eastbourne District General Hospital

Dear Nikki Thank you for letting us know about your positive experience with the Vascular Clinic at Eastbourne DGH. It's pleasing to hear that you felt at ease and was welcomed by staff. As a Trust we aim to provide a high quality service and standard of care to all patients, and your posting clearly substantiates our commitment to this. Please be assured that your posting will be shared with the staff concerned, as it's always encouraging to receive positive feedback which recognises their hard work and dedication to providing excellent patient care. With best wishes