"I have been to the hospital for ..."
About: Musgrove Park Hospital Musgrove Park Hospital Taunton TA1 5DA
What I liked
I have been to the hospital for many years for problems with my eyes. I have been through the old buildings and the newer Queen's Building too. I would not be able to see well enough to work or even drive without their continued care. I have found them outstanding (in the corneal clinic) in every way. All the regular staff recognise me and remember what help I need. I can only describe the care as OUTSANDING. I would be lost without it.
What could be improved
I do find the desk/reception staff rather busy and slow to welcome one on arrival. A polite 'I will be with you shortly' would go a long way! You are the first experience one has on arrival! Giving me things to check or read is a bit silly as I come to the clinic struggling to see! Perhaps they don't realise this! Never be too busy to be polite please!
I can only repeat that the care the medical/staff give is outstanding!