About: Rosie Hospital

They are a shambles. When my wife's waters broke we called and were told to rush in. We did and waited 2 hours to be seen, only to be told to go home. We were told to call again in 24 hours for an induction. But 40 hours later, they still had no hope of a bed for us. Fortunately, my wife had gone into labour at this point so they were forced to see us. But only after an hour of persuasion. When they agreed to check her out she was 8cm dilated and gave birth within the hour. If the Rosie had had their way, she would have given birth in the street. However, the saga continued as due to the lack of inducing the labour, baby has now got an infection and gone to critical care. We don't know if he'll cope. I don't know why the Rosie's slow and cruel service is the way it is. The PALS was closed for Easter.

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Response from Rosie Hospital

Thank you for taking the time to let us know about your poor experience, I am sorry to learn that you were so dissatisfied with the service at the Rosie Hospital and that your new baby is poorly. I hope that your baby is making progress. I have made senior staff at the Rosie aware of your comments, but we would be pleased to look into your individual circumstances and respond to you in detail: please contact the Patient Advice and Liaison Service (PALS) on 01223 216756 or email pals@addenbrookes.nhs.uk. Complaints and PALS Manager

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