"caring and empathetic staff , warm and welcoming"

About: Royal Bolton Hospital

I visited the A and E department this morning (5.4.15) as I was suffering from a dental abscess . I couldn't get an appointment at the emergency dentist and so A and e was my only other option . The staff , from the receptionist to the triage and then emergency nurses could not have been more helpful . I had felt a little awkward in case my problem wasn't classed as an emergency , however I was in horrific pain. I was booked in and seen within 1 hour , and on my way home again with antibiotics , having been instructed to return for possible facial surgery should the problem worsen . Lovely lovely compassionate staff Bolton well done and thank you very much . DM Whittle

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Responses

Response from Royal Bolton Hospital

A dental abscess can indeed be very painful. We're glad you tried alternatives first, but also that when you did go to A and E you received good care. thank you for letting us know.

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