The waiting time is understandable, but rude and unaccomodating staff and ill trained nurses and doctors are not.I had to visit the Urgent Care centre for an unorthodox reason - my usual clinic had closed early and following surgery, I had to see a nurse every day. Whilst I explained this to the triage nurse and told them I was prepared to wait as long as it takes because I knew I was not in desperate need of attention, the nurse rudely told me I was in the wrong place but they would see to me. Four hours later, when I was seen to, I was shocked by the unprofessional behaviour I witnessed. Whilst I do not want to go into details, I was shocked by the audacity of a member of staff to enter the room without my permission whilst I was being treated for an issue. Furthermore, the nurse that was treating me seemed unsure of themself and did not make me feel like I was in safe hands.Regardless of this,I cannot forgive the unprofessional behaviour of the member of staff and for that reason alone I would never recommend this service to anyone.
"Shocking, really"
About: Trafford General Hospital Trafford General Hospital Manchester M41 5SL
Posted via nhs.uk
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