"post operation blood infection"

About: Holly House Hospital

I've got post operation blood infection. When I called to Holly House and said about that,they just ignored that is emergency and offered follow up appointment in one month! When I called to Holly House again and started complain, my call was just dropped. Nobody care about that ,so I went to A&E at Whips Cross and as emergency they put me in a ward. I stayed there for 3 days and my blood infection was treated as must be - Big Thank you Whips Cross! When I called to Holly House again and started complain, my call was just dropped. By the way in my cubicle was 4 out of 6 patients who came to Whips Cross after Holly House "treatments" with much bigger problems. Honestly - Avoid Holly House !

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Responses

Response from Holly House Hospital

Thank you for taking the time to provide us with feedback. We are committed to providing the very best possible patient experience and are disappointed that we have not met your expectations on this occasion. We are keen to address the issues you have raised and would like more details if possible. Please do contact us so that we can fully investigate your concerns and provide you with an outcome of our actions. Please do not hesitate to contact the Hospital Director by either e-mail: phil.bates@hollyhouse-hospital.co.uk or T. 020 8936 1213.

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