"Keep up the good work"

About: St John's Hospital / Ear, Nose & Throat

(as the patient),

I have just spent another night at the day hospital - my second visit in the last three months. I just wanted to say a huge thanks to all the hard working staff. Every member of staff that I came across were so friendly and caring. The unit is spotless and is laid out in such a way that you feel you have peace and quiet to recover as quickly as possible. We hear so many negative stories about our NHS but I think we need to remember to acknowledge when the good things happen too. Please pass on my thanks to all in the unit. Keep up the good work.

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Responses

Response from Customer Relations and Feedback Team, NHS Lothian

Dear FB

Thank you for taking the time to post your positive comments on Patient Opinion. I will certainly pass your comments on to the unit and I know the staff will be extremely pleased that you have shared your positive experience.