"Poorly treated"

About: Royal Shrewsbury Hospital

I was admitted on 03/03/15 at 2:30 by ambulance and was released at 10:50pm, having had 5 unexplained seziures in 15 hour period. No proper assessments, care or follow up given. With 3 hours before I could even have a cup of water. server headaches not checked, Dirty cubical, next of kin contacted after 4 hours, no pillows, just a blanket from the ambulance, told had a bed for me then no this went on for 8 hours, finally told I would be spending the night on a trolley in the department, and no referral to my own GP. Shropshire does not need there hospitals A&E's closing it needs what they'd have in vastly improving. I since had a Diagnosis on my own referral to my GP surgery as symptoms continue, now waiting on results and further tests.

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Responses

Response from Royal Shrewsbury Hospital

Mrs Joy I'm sorry to hear that you have concerns regarding your care in the A/E department at the Royal Shrewsbury Hospital if you would like to contact the PALS office on 01743 261691 with further details one of the PALS team would be happy to look into the concerns for you. Di Davis Patient Advice and Liaison Service (PALS) Shrewsbury and Telford Hospital NHS Trust

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