"Appalling care - cardiology"

About: Tameside General Hospital

My 84 year old neighbour was admitted 6 weeks ago having suffered a mild heart attack, apart from this he was physically fit. On Wednesday 25 March he was sent home after being told he was 'medically fit'! When I went in to see him I got the shock of my life, he had lost 3 stone in weight, he could barely walk even with a frame, he had a terrible chesty cough (I suspected pneumonia), he had a large untreated pressure wound on his bottom and he had a catheter fitted, a night bag. He had carrier bags of drugs in boxes and was expected to sort these out himself. On Thursday 26 March I rang the District nurse because he wasn't passing urine, who asked if he had any leg bags, I said no, just the night bag he came home with. The nurse came and brought more supplies and dressed the pressure wound, and also commented that he should not be home! At 3.30am on Friday morning we had to call the ambulance as he was coughing so bad he could not breathe. He waited in A and E for 12 hours until a bed became available in MAUI, he has pneumonia!!! Yes just as we suspected. I do not know what the consultant was thinking when he declared him fit to discharge. Hopefully he is now getting the treatment he should have had the first time around and rest assured he will not be coming home until we think he is fit!! I will be contacting PALS not that anything gets done but at least they'll know how the family feel.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

We are sorry you have had to post these comments.

Please can I ask that you contact the Karen Fletcher in PALS and complaints department in order for her to address your concerns?

Telephone:0161 922 4466

Palsandcomplaints@tgh.uk

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful