"Disrespect and rejection"

About: Wythenshawe Hospital

Today i had a appointment with my daughter at the childrens hospital, when we finally got to see the doctor , the doctor has said they are rejecting us because my daughter is 16 years old, considering they have had her details and fate of birth, then why did you even make this appointment ? Second of all, the doctor has told my daughter that the pain she is experiencing for the past 8 years was just her imagining it. The doctor has shown disrespect and every second word the doctor was asking if we had understood what they had said. Also , the doctor was not dressed in their uniform and did not even bother to ask my daughter where the pain was, they had just assumed that she was imagining her pain. I feel very offended and considering that i had gave up my time and my daughter had to leave school which meant she had missed her gcse exam is unacceptable!

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Response from Wythenshawe Hospital

Thank you for posting your comments on the NHS Choices website. I am sorry to hear that you are disappointed with the service that you receievd and would like to have the opportunity to look into your concerns further in order to be able to provide you with a response and to advise you as to how you can move forward with your daughter's care and treatment. If you would like me to do this, please contact me on 0161 291 5381. Kind regards Patient Experience Manager

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