"visit to vascular clinic"

About: Royal Blackburn Hospital

my appointment was 11 10 got there at 11 12 was seen at 11 20 the staff were excelent everthing was explained to me again as i am very nervous.27/03/15 .thank you !!!

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Response from Royal Blackburn Hospital

Dear r greenalgh Many thanks for your feedback on your experience of our Vascular service at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team but if you could clarify which clinic you attended I can make sure it is correctly directed, could you possibly get in touch on the details below to confirm for me? I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes Wendy Stobbs, Senior Patient Experience Facilitator

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